Forum Discussion

SilverApple42's avatar
SilverApple42
New Contributor
7 years ago

STILL Packet Loss For Over a year in games (Fortnite, Overwatch, Rocket League, etc)

My original thread about this was locked with no reason, and after multiple Cox technicians and calls I am still receiving extremely bad packet loss on the upload side only. Mainly to games that use ...
fortnite
packet loss
upload
Kitkat362's avatar
Kitkat362
New Contributor
7 years ago

https://imgur.com/a/tHHGL0q

Here is an example I'm obviously having an issue with my new modem too but I got the new modem because I was having an issue before 

DavidA2's avatar
DavidA2
Former Moderator
7 years ago
We currently have our network operations team looking into the issue with Fortnite. We apologize for the inconvenience.

David
Cox Support Forums Moderator
  • RayR's avatar
    RayR
    New Contributor II
    7 years ago

    Thanks David. I really appreciate you taking an active look into this. I'm a network engineer and know sometimes the fixes aren't always easy to accomplish. Please continue to keep us in the loop. Fortnite just isn't the same without an error free link.