Slower download speeds after Hurricane Ida
I'm in Baton Rouge, LA, and we lost service for a day during Hurricane Ida. After the service was restored, I see reduced download speeds (about 30mb/s when they used to be 400+ mb/s). Surprisingly, the upload speeds are normal, around 33 mb/s, and usually higher than the download ones (!). I spoke to two Cox reps. The first tried boosting the signal and then I got disconnected. The second one just tried to blame it on my devices, even though I was able to reproduce the problem with just one computer hardwired into the Panoramic router, and nothing else, and then I got disconnected again. I have rebooted the router several times and checked the cable connection to the wall.
Interestingly, the connection looks more stable than before. When I watch 4K video in the past it would occasionally lose resolution. Now it almost never happens.
Any help would be appreciated.