Slow trace route w/time outs
Greetings. I'm running in to an issue recently where my connection to World of Warcraft West coast servers is suddenly 3 to 5 times slower than previous. I used to experience about 50ms ping but it has recently jumped to 150-300ms. I've ran a trace route and immediately after 68.105.30.218 it has two timed out requests and then eventually makes it through two more hops and then the final IP as seen below.
1 3 ms 1 ms 1 ms 192.168.0.1
2 12 ms 11 ms 11 ms 10.104.32.1
3 13 ms 8 ms 11 ms 172.27.14.126
4 11 ms 11 ms 11 ms mtc1dsrj02-ae50.rd.om.in.cox.net [172.27.14.34]
5 24 ms 20 ms 21 ms chgobprj01-ae0.rd.ch.cox.net [68.1.4.42]
6 21 ms 25 ms 22 ms 68.105.30.218
7 * * * Request timed out.
8 * * * Request timed out.
9 212 ms 189 ms 189 ms et-0-0-0-pe04-swlv10.as57976.net [137.221.83.87]
10 165 ms 143 ms 158 ms las-swlv10-ia-bons-04.as57976.net [137.221.66.23]
11 157 ms 151 ms 137 ms 137.221.105.2
I've also done an IP renew and DNS release. No changes.
Any help other than just resetting my router is appreciated. Chat "tech support" was... lacking, to put it nicely.
Thanks.
A possible workaround could be to use a VPN. I know Cox had something called "Gamer Elite" which was a rebranding of WTFast but it got discontinued. Do either of you happen to have it grandfathered in? Also, maybe another VPN might help? If it still occurs with the VPN then you pretty much know it's not a Cox issue however it is strange to see 2 people with similar problems. Are both of you West Coast?
::edit:: Just for comparison, I did a tracert on my FIOS connection. Seems to be routing differently. I am in RI. Notice the time outs, which are normal but the latency seems what it should be.
Tracing route to 137.221.105.2 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms RT-AX86U-22F8 [192.168.50.1]
2 4 ms 3 ms 3 ms lo0-100.PRVDRI-VFTTP-304.verizon-gni.net [100.40.77.1]
3 9 ms 7 ms 7 ms B3304.PRVDRI-LCR-22.verizon-gni.net [100.41.129.52]
4 * * * Request timed out.
5 26 ms 14 ms 8 ms 0.ae2.GW1.BOS30.ALTER.NET [140.222.3.69]
6 * * * Request timed out.
7 * * 32 ms ae2.3608.ear7.Chicago2.level3.net [4.69.142.178]
8 31 ms 29 ms 29 ms BLIZZARD-EN.ear7.Chicago2.Level3.net [4.7.196.134]
9 * * * Request timed out.
10 * * * Request timed out.
11 69 ms 69 ms 70 ms et-0-0-0-pe01-swlv10.as57976.net [137.221.83.81]
12 75 ms 74 ms 74 ms 137.221.105.2Trace complete.