Forum Discussion

vbnatsfan's avatar
vbnatsfan
New Contributor II
4 years ago

You may be experiencing impacts in your neighborhood.......what?

So, I've noticed Cox Bucket Trucks in the neighborhood the last few days (and sporadic drops in service). Now I get this popup on my account "We've seen an increase in internet traffic as people ha...
bad service
connection issues
cox coxsupport
vbnatsfan's avatar
vbnatsfan
New Contributor II
4 years ago

update: Now we have 3 vans parked down the street - have been for an hour or more - don't think I've seen any of the techs move from their little pow wow in the street.

  • Bruce's avatar
    Bruce
    Honored Contributor III
    4 years ago

    Walk down the street and ask 'em.

  • Allan's avatar
    Allan
    Moderator
    4 years ago
    @Vbnatsfan, I know you've spent a lot of time on this already, and I would be frustrated too. We currently do not have any additional information and it sounds like out techs are still investigating the issue. I appreciate your patience while our techs work to resolve this loss of service. -Allan, Cox Support Forums Moderator.