That’s just wrong on so many levels. If Cox stands me up today, I’ll have my son setup an email account at Gmail, have him setup my iPad email client with the new email, move over to AT&T as my ISP, and cut Cox loose.
Yea they told me since email is s "free" service they aren't obligated to fix it. One of the cox connect agents told me to make another email account since cox gives you ten accounts lmfao right like I should just abandon my account I've had for 10 years.
First of all, it is not a free service. It’s part of your ISP service that you pay for. Second, I made a second email address with the same results. Insanity is defined by doing the same thing over and over and expecting a different outcome. Since their WebMail is failing to send email, that’s all on Cox.
That's what I told them. Since not just anyone can use Cox email it is not a free service. It happened as well on my son's email. Then they told me it was because I had too many emails, since the searches never completed, but that's also bull, as before, when I had the 300 speed internet I had 10 GB of storage, and three times the number of emails I have now, but when I reduced my speed to 100 in order to save some money, I did not get emails for a week. They never told me my storage would be reduced from 10gb to 2gb so my mailbox was full, even though I called numerous times asking why I was no longer getting emails. I figured that one out on my own. Then they told me when I reduced the number of emails all my emails that didn't get delivered would be delivered, also a lie. I lost a weeks worth of emails. So, now I have way less emails than I did when I had greater storage, when the search worked fine. but they are saying I have too many emails, can you imagine? I'm using 1.5gb of 2gb and even though I'm well within the storage limit they are telling me I have too many emails for the search to work properly
