Not Receiving DOCSIS 3.1
I would like to start by saying that I have tried with my utmost knowledge/ability to figure this out before coming to a discussion board. I got rid of the Cox Panoramic Gateway, and bought 3rd part...
Forum Discussion
Yes, so I believe it is a Modem issue, and the manufacturer has stated that it is transmitting DOCSIS 3.1, however, the LEDs on the front of the modem are not reflecting that.
Just wondering, based off those numbers, that I could verify what the manufacturer is telling me.
I looked over your screenshots, and your modem is connected using D3.1. Not sure why the lights are indicating otherwise, but it could indicate a hardware failure on the modem itself.
If you look, OFDM PLC shows locked. - In DOCSIS 3.1, OFDM (Orthogonal Frequency Division Multiplexing) utilizes a Physical Layer Link Channel (PLC) to transmit critical physical layer parameters to the cable modems. This is the indication that you are utilizing D3.1.
Additionally, you will see OFDMA - Orthogonal Frequency Division Multiple Access, also an indication of being in D3.1 mode. Hope that helps.
