Forum Discussion
(Not sure what happened to my post from last evening 12/4, anyway tech 5 stopped in today.) Tech 4 completed the work on the tap last Friday and Saturday. However I had the same issues last night (12/4) for about 2 hrs from 5:30 to 7:30 PM. Greatly reduced download (>75%) but more noticeable is the near zero upload speed. Tech 5 today replaced the signal amp that tech 1 installed 9 days ago and replaced the internet/phone splitter installed by tech 2 8 days ago. Which he stated corrected some issues he noticed today. While this is all good I am really wondering how this relates to my issue which seems to occur in a fairly consistent manner at peak times in the evening. The errors last anywhere from 20 min, to a few hours and then correct. So we'll see what happens in the coming evenings.
I’m having the same issues and getting real fed up with the cox people I get on the phone who basically follow a script on troubleshooting. I have had a technout who said cox was aware of the issue and had a scheduled “node split” set to be completed by the 29th.
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