error message "there was a problem connecting to pop.mail.yahoo.com".

Question

I'm trying to add my new Yahoo email account to my Gmail email account and I keep getting this error: "there was a problem connecting to pop.mail.yahoo.com". I've checked my cox email address and my Yahoo password and scanned a number of online documents but I cannot find a solution. Any help would be appreciated

14sticks · Answer

I did complete the transition from COX to Yahoo, I generated a new password, my emails were transferred, I've logged in and out of my Yahoo account several times. I enter the correct information in gmails set up screens (several times) and continue to get this message. In the set up screens I enter my complete cox email address, my yahoo password, and pop.mail.yahoo.com.I need help, TIA

kseene · Answer

Sorry, I don't use the gmail viewer (app?&nbsp; website?) to access my "new" cox.net account on yahoo.&nbsp; I do use Thunderbird and just putting in the yahoo settings and new password doesn't work.&nbsp; You also have to use something called OAuth2 (instead of simply "Password") for authentication.As another example for iPhone, manually setting the yahoo servers and password probably doesn't work, either.&nbsp; In that case, I had to create a new account and select the special "Yahoo!" connection.&nbsp; That is, for the iPhone I couldn't simply change the smtp/pop-or-imap server settings.Somebody else might have more specific details for the gmail viewer!!

tgiles · Answer

I just found this after searching for the timeout error - Yahoo mail requires that you generate a 3rd party app password for Gmail to access your Yahoo mail.Follow this link: https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html&nbsp;

colleend · Answer

14sticks&nbsp;Thanks for reaching out in our forums community about adding your cox dot net email address to Gmail after the transition to Yahoo.
&nbsp;
Have you already signed in to the Yahoo mail page to complete the transition with your cox.net email address and password and accessed your inbox?&nbsp;As a part of the move process, the various settings that allow a third-party email client to operate will need to be created on your part to reflect the new Yahoo settings if not using the Yahoo Mail app or direct website. See https://help.yahoo.com/kb/fix-pop-imap-client-sending-receiving-issues-sln3792.html for more information.Please visit &nbsp;https://www.cox.com/residential/support/access-and-log-in-to-yahoo-mail-after-transition.html for more info about the ways you can access mail after the transition. Once you have successfully completed the mail transition, Yahoo provides all support. You can visit help.yahoo.com or call Yahoo Support at 1-866-562-7250.
&nbsp;
** it's important to note that in every case I have encountered where any third party software requires your email username for your migrated Cox account, you will need to enter the entire Cox email address.&nbsp;I hope our community members who have been successful with configuration of adding a migrated account to Gmail will chime in with any tips and tricks they have.&nbsp;
&nbsp;
&nbsp;

juliann · Answer

Hello, we would be happy to assist with any questions or concerns you might have. Please email us your “full” name, “complete” address, and a copy of your post to&nbsp;Cox.Help@cox.com if further assistance is needed. Thank you!

Forum Discussion

error message "there was a problem connecting to pop.mail.yahoo.com".

10 Replies

Related Content

Horrible connection

"sorry there seems to be a problem" -

Google devices (Android 15, ChromeOS) losing WiFi connectivity

The connection to smtp.cox.net failed !??!

"Service Interrupted" message STILL there!

Recent Discussions

Internet isn’t working

Download speed drops to ~30mbps on a 500mbps plan daily. Upload speed unaffected.

COx = the Constant Outage network

Packet loss to Cloudflare-connected services, visible on pathping beyond my local network.

WiFi working but not my Ethernet.