Forum Discussion
JonathanJ
Former Moderator
@NWH
Are you experiencing this on a wired or wireless connection? Also what speeds are you currently getting wired directly to the modem and wireless?
Jonathan J
Cox Moderator
Are you experiencing this on a wired or wireless connection? Also what speeds are you currently getting wired directly to the modem and wireless?
Jonathan J
Cox Moderator
NWH
3 years agoNew Contributor
A Cox tech came out and said our modem is fine. We have a modem router combo and connect our computers wirelessly. 2.5 for mine and 5 for my husband. We also have a smart tv and cannot watch a movie on Amazon Prime without the internet cutting out every 5 minutes.
- JonathanJ3 years agoFormer Moderator@NWH
For testing purposes are you able to hardwired hardwire the TV just to see if you stay connected?
Jonathan J
Cox Moderator