Forum Discussion

JeffinLouisiana's avatar
JeffinLouisiana
Contributor
9 months ago

Pop3 servers down?

I can sent messages but not recieve.     Multiple devices same issue.

4 Replies

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  • ColleenD's avatar
    ColleenD
    Moderator
    9 months ago

    Hi, JeffinLouisiana.

    We are aware of impacts to customers who use 3rd party software to check their Cox email and are working to restore it as quickly as possible. You may still see intermittent issues while we're working to resolve the problem. In the meantime, you can still access, manage and use your email at https://myemail.cox.net/

    Please let me know if you need anything else. 

      • ColleenD's avatar
        ColleenD
        Moderator
        9 months ago

        JeffinLouisiana  
         

        Thanks for the update! I haven't seen confirmation yet that work has been completed, so it's possible you may still see some interruptions.

         

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor
    9 months ago

    If so, you are the first to report it. Can you ping pop.cox.net? Also, any devices using IMAP? Last, where error do you get when you send/receive? Sorry, I don't use Cox email otherwise I would check for you.