Pop.cox.net Down
I have multiple reports from cox webmail account holders, that their POP email isn't working. They can send email fine as smtp.cox.net works fine, but they aren't receiving new emails.
When atte...
Forum Discussion
Hey there!
I've not seen any known issues on POP servers. We have discontinued server names containing east, west or central, and have updated security requirements when using third party email clients in order to help protect customer information. Information on the updates can be found at www.cox.com/.../updating-email-client-settings-to-protect-your-information.html but these updates are for outgoing settings.
POP settings should also be secured. Additional information for these settings can be found at www.cox.com/.../cox-email-server-settings.html.
If any Cox residential internet subscribers with active email accounts are having trouble email us at cox.help@cox.com.
Colleen
Cox Support Forums Moderator
I've not seen any known issues on POP servers. We have discontinued server names containing east, west or central, and have updated security requirements when using third party email clients in order to help protect customer information. Information on the updates can be found at www.cox.com/.../updating-email-client-settings-to-protect-your-information.html but these updates are for outgoing settings.
POP settings should also be secured. Additional information for these settings can be found at www.cox.com/.../cox-email-server-settings.html.
If any Cox residential internet subscribers with active email accounts are having trouble email us at cox.help@cox.com.
Colleen
Cox Support Forums Moderator
Great, now I am mentioning mto123 to see if they can come back and comment on what exact server they're using. Maybe Pop.east.cox.net? However wasn't that change made a while ago?
it's pop.cox.net, telnet no longer works, and the server appears to be programmed not to respond to a ping request. It's working though, trust me, if it stops, MY post will be in the forums. LOL
I know what server you are using. 😃 My question was directed at OP(mto123) since they are the one reporting a problem. If this was a single user issue I would cross it off as user error and be done with it. However OP seems like they work for someone that represents a wide group of Cox customers. Sorry if it's a false alarm.
