This entire month it’s been nothing but problems with WiFi and ongoing texts about working to restore my service. I have no problem for paying my bills for what I use, but I do hate paying a $70 bill for WiFi that I have hardly been able to use this month. Does Cox offer some kind of waiver or discount code for events like this?
Hello. I'm sorry to hear you have been having trouble with your internet this month. We would be happy to look into this for you and address your concerns. When you have a moment, can you please email cox.help@cox.com with your full name, address, and link to forum thread so we can assist? You can also reach us on Twitter/X at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
