Forum Discussion
- JonathanJFormer Moderator@ DaveInLV
Cox is performing maintenance will be performed on the Cox email platform on August 12, between the hours of 12:00 a.m. - 9:00 a.m. ET.
Jonathan J
Cox Moderator- DaveInLVNew Contributor III
It is well past 9 AM ET and nothing has happened. In any case, it would be nice if Cox would inform us about such activities, preferably in advance, and their periodic progress in an easily accessible web page which would save us a lot of headache and wild goose chase. Otherwise whenever I have contacted Cox tech support, their standard reaction has been to suspect my setup, suggesting needless actions and causing frustration.
- AllanModerator@DavelnLV, I recommend sending us an email with your full name, address, and a brief description of this email concern to cox.help@cox.com. -Allan, Cox Support Forums Moderator.
- sburroughs6New Contributor II
I am also having issues with email connecting to pop.cox.net. Also, when I attempt to ping the "pop.cox.net" address, the ping fails with 100% packet loss.
It is currently 11:59 ET on 12-August, so this maintenance should have completed several hours ago. Is this not completed, or is there a new issue?
- AllanModerator@Sburroughs6, Are you able to access your email at cox.com? -Allan, Cox Support Forums moderator.
- The_CatsNew Contributor
still down... ping to pop.cox.net -- no response. IP Address: 146.20.147.245.
- The_CatsNew Contributor
Back working here is San Diego CA -9:45am 8/13/21
- John2222Contributor II
Not working here, Los Angeles, 10:15 am 8/13/21
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