It is well past 9 AM ET and nothing has happened. In any case, it would be nice if Cox would inform us about such activities, preferably in advance, and their periodic progress in an easily accessible web page which would save us a lot of headache and wild goose chase. Otherwise whenever I have contacted Cox tech support, their standard reaction has been to suspect my setup, suggesting needless actions and causing frustration.
Yes, I can check email using the webmail on cox.net. I orefer to use my local email client, Windows Live, which was working fine yesterday, but not this morning. I have double-checked all my settings, everything is exactly like it was prior to the Cox maintenance window. I called support and they insisted on repeating all the checks I had already done, and decide the problem was with Windows Live, because they did not see any issues logged in their system for email servers. This is a ridiculous determination, sa the only change since yesterday was Cox did a mantenance Window. Given that I am not the only person today to be postying about this, obviously something is wrong on the email server side.
I have tried the same thing. I am no expert but my experience has been that ping only works with smtp.cox.net but not pop.cox.net. By the way, whenever I hear the word "upgrade" I habitually anticipate trouble.