Forum Discussion

BigPapaSeels's avatar
BigPapaSeels
New Contributor
4 months ago

Poor service

I love how you canceled my wire reconnection today, with zero reason given, but made sure you still took my autopayment for my bill! Absolutely absurd. Scheduled the appointment immediately when the line went down, just for y'all to drop it with no notice. Fantastic customer service. P.S. I know people who work for other ISPs - There was NOTHING unreasonable about requesting the line be reconnected to the house before my power was restored. Crooks, the lot of you.

  • Chefdavid255's avatar
    Chefdavid255
    New Contributor II

    Yeah I absolutely loathe COX. I just moved to TULSA and they NEED competitors BAD. I wish Sparklight was here. I heard they may be coming if so I AM LEAVING COX ASAP. 

    Horrid prices. Theyre genuine crooks.

  • The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet, Video, or Phone services with other customers. If you need help with billing or other account specific issues, please reach us by phone or email at cox.help@cox.com

    Cox Support Forums Moderator