Poor service
I love how you canceled my wire reconnection today, with zero reason given, but made sure you still took my autopayment for my bill! Absolutely absurd. Scheduled the appointment immediately when the line went down, just for y'all to drop it with no notice. Fantastic customer service. P.S. I know people who work for other ISPs - There was NOTHING unreasonable about requesting the line be reconnected to the house before my power was restored. Crooks, the lot of you.