The pods disconnect all the time and must be reset. Everyone knows this.
When we start a new thread, Cox autobots (human or not) recite the same reset instructions and then lock the thread.
Watch below, they’ll do it again. They know it’s a problem…a huge problem…but rather than say they know it’s a problem they’re working to address, they cut and paste the same troubleshooting section of the handbook and lock the thread, as if that makes this very serious issue go away.
Pods used to not be necessary. They are not effective. Cox used to have a much better system with secondary mesh routers. Don’t know why they abandoned them in favor of this garbage.