Packet loss for a month now.
First of all, I never had this issue before but now its here. I am trying to play a game but my game would stop dance or rubberband a lot. I know its packet loss because im testing it. I would send 1...
Forum Discussion
jwbush2 I have been battling with them for quite a while now and still no progress of issue. They keep saying that I have to wait for their network team for a response. It's been a week of back and forth but their answer is still "Bruce, we are continuing to monitor the request and will certainly follow up with you just as soon as we have an update" I talked on the phone, here, twitter but still no solution for this problem. They requested for a latest or current status of my connectivity. So I made them a video to review.
I already have called out kevinm2 and allan but they haven't answered..
Hi Bruce, I apologize for the delayed response, and this is currently being reviewed by our Networking Team. When we receive additional information, we will follow up with you. -Kevin M. Cox Support Forum Moderator
Kevin I have talked to the twitter support over there and they are just ignoring the fact that there is a problem here is what they said.
"We did receive an update that no concerns were with the routes and if you are still having concerns with only getting to this site, you may need to reach out to them directly. Another thing you may want to try if you have not tried it is to change your DNS settings in your router. Some gamers will change their DNS to 1.1.1.1 instead of to obtain it automatically. -Dan"Its just beat around the bush at this point. I ask, support person will read a script and say we will check the network team. after a day of asking same loop all over again. "no problems found". While I am here experiencing the problem 24/7. I hope you have an answer to this because this. Maybe you can solve my problem and actually solve it and not read a script. and no..changing DNS doesn't help.
