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Allan

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Joined 12 years ago

2192 Posts43 Likes16 Solutions

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Re: Internet download speed is slow
Hello. I recommend sending us an email with your full name, address, and a brief description of this issue to cox.help@cox.com
4 hours ago Place Internet
3Views
0likes
0Comments
Re: Outage in New Kent county VA
Hello. I can certainly understand your concern with loss of service. Please feel free to send an email with your full name, address, and a brief description of the issue to cox.help@cox.com
6 hours ago Place Internet
2Views
0likes
0Comments
Re: Oops...Unfortunately this feature is not working.
Hello. There is a known issues with the Contour app at this time. Our techs are working on resolving the issue and hope to have everything back up and running soon.
2 days ago Place TV
20Views
0likes
0Comments
Re: music channels
Hello. If you are having issues with the channels, I recommend unplugging the power to the box for 2 mins and then plug it back up. If that does not help, I recommend sending us an email with your full name, address, and a brief description of the issue to cox.help@cox.com
8 days ago Place TV
46Views
0likes
6Comments
Re: Email transfer help please
Hello. You can find information about how to setup your email with other clients such as Outlook here: https://www.cox.com/residential/support/coxnet-email-transitioning-to-yahoo.html
10 days ago Place Internet
27Views
0likes
0Comments
Re: Cox cable for three days a two days of problems
Hello. I can certainly understand your frustrating with loss of service and I want to help Please feel free to send an email with your full name, address, and a brief description of the issue to cox.help@cox.com
16 days ago Place TV
48Views
0likes
0Comments
Re: Worst Cable Company
Hello. I can certainly understand your concern with loss of service. Please feel free to send an email with your full name, address, and a brief description of the concern to cox.help@cox.com.
22 days ago Place Internet
31Views
0likes
0Comments
Re: Nighthawk and panoramic Wi-Fi
Hello. I recommend plugging a device directly up to the modem and see if you get a connection.
22 days ago Place Internet
41Views
0likes
0Comments
Re: Upload fine at night, disaster during the day
Hello. I recommend sending this information to us via cox.help@cox.com so we can look into this issue on your behalf.
23 days ago Place Internet
12Views
0likes
9Comments
Re: Can't set up WPA password
Hello. For account specific issues such as passwords concerns, I recommend sending an email with your full name, address, and a brief description of this issue to cox.help@cox.com
24 days ago Place Internet
9Views
0likes
0Comments

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