ContributionsMost RecentMost LikesSolutionsRe: Internet Down Again Hello. I am truly sorry to hear that you are experiencing a service outage. For service outages and account specific concerns, please feel free to send an email with you full name, address, and a brief description of the concern(s) to cox.help@cox.com Re: Cancelar mi servicio de telefono Hello. For account specific concerns, I recommend reaching out to us via email to cox.help@cox.com Re: Intermittent internet outages Hello. Due to the ongoing concern with the wifi service, I recommend sending us an email with your full name, address, and a brief description of this concern to cox.help@cox.com Re: Intermittent disconnects and slow downs Hello. Due to this being an ongoing issue, I recommend sending us an email with your full name, address, and a brief description of this concern to cox.help@cox.com Re: Multi-day outage Hello. I can certainly understand your concern with loss of service. Please feel free to send an email with your full name, address, and a brief description of this concern so we can help. Re: DVR recordings being deleted overnight Hello. I recommend sending us an email with your full name, address, and a brief description of this concern to cox.help@cox.com and we will look into this issue on your behalf. Re: equipment Hello, We can certainly look into that concern for you. Please feel free to send an email with your full name, address, and a brief description of this concern to cox.help@cox.com Re: Lagging speed and stability issues Hello. I appreciate you checking that for me. In this case, I recommend trying to send the email again. If that does not work, you can reach us at our Facebook page and/or our X page CoxHelp Re: Lagging speed and stability issues Hello. We typically respond via email within minutes unless there is a delay with the delivery. I would check to see if you have received a bounce back message and/or your junk folder to make sure our email is not filtered out. Re: Billing Hello. I recommend sending an email with your full name, address, and a brief description of this issue to cox.help@cox.com
