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PseanA's avatar
PseanA
New Contributor
2 years ago
Solved

Only receiving 28Mbps and paying for gigablast. other neighbors report the same thing.

Can anyone explain why I only get a fraction of what I pay for? my last speed test was 16Mbps, and at best I get 28mbps. I pay for  1000Mbps, and I fully understand that one device will never actuall...
bad service
connection issues
slow speeds
unstable
Lovemylab's avatar
Lovemylab
Contributor III
2 years ago
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This is a user forum where experienced folks can occasionally lend a hand. If you'd like useful feedback, please let us know  what modem you are using, how you are checking speed (direct ethernet connectionf from PC to modem?) and what your signal levels and signal to noise ratios are.