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trains59's avatar
trains59
New Contributor
2 months ago

No TV again. And I don't know how many hours I have been without internet this week!!!!!!!!!!

I hope someone likes Cox. I have had nothing but trouble since they installed this system in August 2022. The next morning it wasn't working already. That's when I should have left them. I don't know how many times they have been out. Time before last, the repairman said all he could suggest is get an "OLDER" TV. The modem went out a few weeks ago, and I was given the choice of waiting on them or going and getting one myself. I thought this was: THEIR" equipment not mine. The last month has been so bad that I'm though with them. I quit them in Mustang last time, and went to AT&T. Now I'm in Yukon and I'm though with them again. I'll be contacting AT&T next Monday. DWIGHT WILLIAMS

  • HeatherS's avatar
    HeatherS
    Moderator
    2 months ago

    Dwight, I apologize for the experiences you have had. I'd like the opportunity to assist you; however, the public forum isn't suited to protect the personal information I will need to do so.  Please reach out to us on Twitter at CoxHelp, visit us on Facebook at  https://www.facebook.com/coxcommunications, or email us at Cox.Help@cox.com. In private communication, please include your full name, complete address, and details of the issue as this message will not be connected to the communication unless you include the link to it.