I have a massive spike, of over 600gb within 2 days, showing in my data usage. Told our browsing is causing the issue. WE'VE DONE NOTHING! Nothing different than we've always done. Past 3 months only used between 450 & 680 gb. (A little over half of what I pay for every month). But Dec 2nd & 3rd spiked over 600! WTF!? I told support that something is wrong... they say it's me. Uuuhh.... no sir! It. Is. Not. Again.... We've done nothing different than we've always done.
Wow, I didn't realize it was another 50 for unlimited. Try calling Cox and ask for a customer retention specialist and see if they can find you a better price. They can give you deals that arent normally avaliable in your area. I never accept the base prices they charge and usually get some special price for a year then I call them back and repeat. Often saves 40-50 VS the standard price for a tier of service.
I’m currently experiencing this right now and I got giga speeds with panoramic modem. They came out here twice: removed the filter, redo the outlet and replaced the modem twice and still I getting a massive spike every 5-10 seconds going 22ms to 300ms. Now I see I ain’t the only one going thru this and yes, a class action lawsuit need to happen because they kept saying their is nothing wrong with their network. Making working from home difficult.
