Forum Discussion

cigoss's avatar
cigoss
New Contributor II
3 years ago

is it possible to change the wifi channel on my panoramic wifi to one that is less crowded?

Hello, I'm reaching out to ask how I can change the wifi channel used by my panoramic gateway/router. I have been having a lot of internet stuttering and lag recently. I thought the problem might ...
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cox internet
internet
modem
poor speed
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Allan's avatar
Allan
Moderator
Hello. To change and modify the gateway settings, you will want to use the panoramic wifi app. You can find more information about the app here: www.cox.com/.../panoramic-wifi-app.html. -Allan, Cox Support Forums Moderator.
cigoss's avatar
cigoss
New Contributor II
3 years ago

Allan, thanks for the reply. the panoramic wifi app doesn't have an option to set the channel that the wifi will use.

i can set the ssid, security protocol - password in the edit wifi settings page

i can set the lan ip scheme, the dhcp range and lease time in more/advanced/lan &wan page

this is the same for the web app and the android mobile app. am i not looking in the right place?

  • Bruce's avatar
    Bruce
    Honored Contributor III
    3 years ago

    I don't have a Pano so I can't explore.

    Can you separate your bands (2.4 & 5) as 2 different networks?  Looks like you only have 1 network with the 2 bands.  Try to separate and then check if option to select a channel appears.

    • cigoss's avatar
      cigoss
      New Contributor II
      3 years ago

      brilliant! just after i posted a reply below to your original, i see this.

      • Bruce's avatar
        Bruce
        Honored Contributor III
        3 years ago

        Great!  As for the app, I posted a comment about making your rental fees work for you.