High-pitched sound from Cox Gateway
About a month ago, I switched to Cox as my internet service provider. The Cox technician installed a Technicolor CGM4140COM Panoramic Gateway here in the office next to my computer. From the start, the Gateway made a high-pitched humming or whirring sound when running. The sound was very distracting, and after a time when I was working here next to it, my right ear would feel discomfort or pressure. I called Cox to report the problem and was told I could go to the Solution Store and exchange the Gateway. I took it in and was given another CGM4140COM model. I hooked that one up, and it makes the same high-pitched sound as the original one. I now think the original one was not defective, but that all CGM4140COM Gateways make this sound. Have any of you experienced the same problem? If you have, do you have any tips or suggestions for how to remedy the problem? Thanks for your assistance.
is it possible to change the wifi channel on my panoramic wifi to one that is less crowded?
Hello, I'm reaching out to ask how I can change the wifi channel used by my panoramic gateway/router. I have been having a lot of internet stuttering and lag recently. I thought the problem might resolve itself after the scheduled outage for system work on 3/15/2022. it didn't, so i changed my plan to a higher tier thinking there were more neighbors paying more, and i was getting slower speeds to keep bandwidth available. that didn't change anything either. After doing more homework I was led to look at the channel my hardware uses for wifi. This seems like a likely cause for the problem. I am on a channel with 15 other users that show a strong connection. there are 5ghz that are unused and available. i found that i can get to an older java interface through a browser by pointing it to the gateway, but that app says channels are automatically controlled. any advice would be appreciated. regards, chrisData Harvesting & Devices w/uPnP IP addy
When I see the proof of this Orwellian ** in my router logs, I wonder what the hell is going on...? So...what? How?? and Why??! And dude, what the hell is up with this strange 192.168.147.100 existence? Why can't I check it out and see what is on the page...if there is anything to see...? I'm curious. Lastly, thirdly, what is the difference between the DOCSIS/Ethernet choice given in the GUI?
Slow/Inconsistent Internet - Santa Barbara, CA
My internet speed is very slow and inconsistent. I'm paying for the best available package for my address (300 MBPS) and I haven't received anything close to it for more than 30 minutes at a time. It's always disconnecting me or being very slow. I know it's not an equipment issue as I've restarted my modem numerous times, I've bought new coaxial cables/ethernet cords, I've tightened the cables to the max, I've tried connecting on multiple devices and always face the same issues, my modem is in the next room and was perfect before COVID. I'm pretty sure it's a Cox infrastructure issue as pre-covid my internet was fine.
Can I purchase an Arris TG1682, TG2472, or TM3402 from the COX store?
Hi, I have a VERY simple question that I can't seem to get a straight answer on. Only "that the store can confirm that". Can I actually purchase one of the modems above (Arris TG1682, TG2472, or TM3402) from the COX store? Not lease, not rent, PURCHASE as in I own it outright? I get that the panoramic WiFi is an option (monthly fee). I may, or may not upgrade to it. I don't care about it right now though. Thank you for in advance for a simple answer.wifi.cox.com Internet Activity?
wifi.cox.com shows the "Network Activity" for each device connected to my Panoramiic router. It shows it both as a percentage and a graph ("low" to "very high"). What do these ratings mean in terms of the amount of data? I'm wondering because I've just been doing some web browsing for an hour and it says my "Network Activity" is at "50%" and "Very High"!
