Phuhque
5 years agoNew Contributor
Internet has been problematic for months, still waiting on service technician
I have been patiently waiting since before Covid-19 was an issue. I was informed I was in an outage for weeks. I was informed after the outage was resolved, a technician would be sent out. Right now, once again, I am looking a blinking light on my modem. My modem is always telling me of warnings and critical notices and it is always the same errors. Perhaps someone in support will see this and consider taking time to reach back out so I can some this fixed? The level of support I have received this far is appalling.