Forum Discussion

lyricle's avatar
lyricle
New Contributor
5 years ago

Getting 15% packet loss on my end here. Definitely not worth $90 a month

  • Manzer58's avatar
    Manzer58
    New Contributor
    5 years ago

    Agreed this has been such a pain in the butt. I've called tech support like 20+ times and nothing works.

  • ChrisL's avatar
    ChrisL
    Former Moderator
    5 years ago
    I'm sorry to hear you're experiencing packet loss. Do you have any trace routes showing the packet loss so we may investigate further where it may be originating from?

    -Chris
  • v3rtiic4l's avatar
    v3rtiic4l
    New Contributor II
    5 years ago

    Mines been really bad for about 2 years, but in the last month its dropped my upload speed to under half a MB. It seems as if they are throttling high upload  applications . Because everything thing else seems normal.

  • Coxisgarbage's avatar
    Coxisgarbage
    New Contributor III
    5 years ago

    I have experienced upto 71% packet loss. File a complaint with the FCC, otherwise cox wont pay any attention to your issues.