Forum Discussion
EricaW
Former Moderator
HI LinenPath,
That's no fun. We want to test the actual service without the distraction of the router. Please take a moment to share the results of the traceroute when bypassing the router, leaving it powered off and having restarted the modem. We can then determine next best steps.
Erica
Cox Support Forums Moderator
That's no fun. We want to test the actual service without the distraction of the router. Please take a moment to share the results of the traceroute when bypassing the router, leaving it powered off and having restarted the modem. We can then determine next best steps.
Erica
Cox Support Forums Moderator
LinenPath
5 years agoNew Contributor
Here is another ping with packet loss getting worse through the day
--- 10.4.176.1 ping statistics ---
50 packets transmitted, 48 packets received, 4.0% packet loss
round-trip min/avg/max/stddev = 10.163/49.858/170.730/42.072 ms
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