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msmelealyn's avatar
msmelealyn
New Contributor III
5 months ago

Have the nerve to say something solved

This isn’t and never was solved are they listening to what I was saying  probably not just like the negligence before I need a call back then it solved can I come to cox and talk to someone ? Or you sweep  your poor staffing team a reward form not helping ! They was so know it all whom says they still not listening  this is worst experience in customer service ever and gave out 10 bucks take it back then if that solved it 

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    • DannyS's avatar
      DannyS
      Moderator

      Hello msmelealyn, the purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need for someone to look into your account personally due to the connection issues you have expressed.  We can definitely assist you with this.  Please reach us on Twitter at CoxHelp, visit us on Facebook, or email by at cox.help@cox.com anytime for assistance.  We are always happy to help.