Having this EXACT issue with my Arris SB8200 and a directly connected pfsense pc. It has been going on for months. You mention another post, but I'm not seeing the other post, can someone describe the resolution to this?
joeldjohnston,
If you're dropping connection at the modem it could be signal or network related (which would be outside of the community's ability to help with). To be sure I'd like to take a look at your connection. Please email us at cox.help@cox.com with your name, street address and the details of the trouble you're having with a link to this forum post.
Hi ColleenD, Thanks for the quick response, I just sent an email to that address about 10 minutes ago with the details from my logs as well as my contact info. Feel free to call me directly on that phone number to troubleshoot. Thank You!
joeldjohnston
Thanks so much for sending your information. You should get a response shortly if you haven't already.
What was the resolution? I have a Netgear C7800 and just started having this same exact problem about 3 or 4 weeks ago. It's driving me mad.. My household has numerous wifi connected devices and 3 of the 4 cat5 ports are in use, but only ONE single device is continually being dropped with the Profile Change error in the logs. I've tried it in different ports and get the same results.
