I'm tired of latency issues kicking me from games, then the game penalizes me for leaving a game. I bought good quality internet for ONE reason, online gaming... If I can't get that with Cox, I'll get it somewhere else
Get in line boys. Filed a complaint with the FCC to see if we can get accurate updates on the status of updating aged technology that we're paying way too much for
Agreed constant latency. I am connected with a LAN cable as well and I cant play a single game.
just report it to the FCC. these guys at the top (managers/supervisors) are vultures. they need a push from outside force to make them spit out the truth and compensate for our hard earn money. we pay a hefty price for a service and when that service cannot be delivered then we, as customers, should be compensated. Those who do not complain or seek out the problem with them are just getting their money eaten up by these vultures. I am getting 10 Mbps most of the time when I pay for 150Mbps. Can't even work from home or do anything else when it fluctuates like that.
FCC link: https://consumercomplaints.fcc.gov/hc/en-us?return_to=%2Fhc%2Frequests
FCC is non formal, so it's a 50/50, but if you go Formal Complaint, it'll cost you but you might get it fixed faster.
good luck with another provider, unless you want to pay for a dedicated t1 line.
