Benmat
4 years agoNew Contributor
Data usage overage
I'm now getting data usage notices. Cox wants me to pay more' I've been wi cox for many years and this just started. At the suggestion of Cox customer service, I upgraded to Gigablast and added TV service for about $100 more. That didn't stop the Data Usage notices. Now they want me to pay $50 more for extra data.
I think Cox just thought of a way to take advantage of their customers during this Coronavirus crisis. During this crisis, most companies seem to be trying to help their customers, not exploit them. If I get charged for extra data I'm leaving.
I'll bet I'm not the only one.
Check my data usage chart. I did nothing special on the 30th.