Cox Support
Thought I would bring this here as no where else in the Cox support system seems to be interested. So here goes ... Experiencing random outages ... scheduled a tech to visit. So far so good. ...
Forum Discussion
Welcome to the forums. If your issues are due to declared outages, there's probably not much the contributors on this forum can do to help you. WiderMouthOpen is the best person to answer your questions, but there are a couple of others who can help too, if help is possible. In the meantime, avoid using Cox chat. It's probably a bot unless you type Live Agent. I can give you a Cox email contact that's much more likely to get results.
Contact cox.help@cox.com and provide your full name, your service address and a description of your problem or a link to this forum discussion. They can work with that. Good luck.
No pressure right? 😅
It's okay. I just said you were the best person to answer his questions. I never said anything about right answers. 😎 I probably shouldn't have just said that. He might think I was being serious. Don't worry. If anyone can help him, you can. But if it's a maintenance outage, you might have to get on a plane and fly somewhere to help install fiber to do it.
