Forum Discussion

MD0115's avatar
MD0115
New Contributor
5 years ago

Cox Promised Credit for 2 Months, only gave 1 month

I received an e-mail 3/30 stating that Cox would be applying a credit for the 500GB or Unlimited Data plan (whichever I paid for) starting with my March billing cycle, for a total of 2 cycles. I orig...
Mbuhr's avatar
Mbuhr
New Contributor

Yes. I received the same message and also did not receive a credit for this months bill. Is cox planning on honoring this ?

Allan's avatar
Allan
Moderator
5 years ago
The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. -Allan, Cox Support Forums Moderator.