Cox personel just cut my Coax cable in half and rerouted it to a house 2 lots down from my own. I would like to cancel Cox.com but, apparently, they don't allow that option online.
Cox personel just cut my Coax cable in half and rerouted it to a house 2 lots down from my own. I called them within an hour of the incident but, they said they would deal with it the following day(I am cox customer since 1997, Whoppie!). This situation actually affects 3 other Cox customers on my street. Having realized my T-Mobile unlimited Internet access is only (very) slightly slower then my $83.99 per month Cox.com internet account. I would like to cancel Cox.com but, apparently, they don't allow that option online. Will call their **** tomorrow.
But, I am a dedicated(since 1990's) user of "my own equipment with Cox" ( I upgraded my hardware again in 2021 ).
Every interaction with Cox Cable "always" involves an aggresive attempt to up$ell you ( ie: spend more for "their benefit" / "not yours" ).
Profit! Despite the fact you called to complain about their lack of consistant services. Be Smart. Realize the facts. Just sayin, Cox is "definately" a monoply in Wichita, KS. I'm one of many older people that have to pay their premiums regardless of my fixed income. TMobile is only slightly slower and I see peeps of Verison looking good for us older internet users. In closing, I can watch a Youtube or Neflix video without "lag" and without Cox.com