Forum Discussion

rymrk913's avatar
rymrk913
New Contributor
5 years ago

Cox Panoramic recent update is blocking my port forwarding

Is anyone else having the same issues with their Cox Panoramic router after the recent update? My security cameras can no longer be viewed and after speaking with numerous Cox reps, they had no answe...
LisaH's avatar
LisaH
Moderator
Hi Auddsnends757. The Moca setting being enabled on the Panoramic Gateway shouldn't interfere with the connection of any device. It is used for connecting the Contour 2 Wireless receivers and the Stream Players to the wifi. If you are having issues with your devices connecting to your gateway, our Cox Complete Care may be able to help for $10.00 per month. Check out www.cox.com/.../completecare.html. - Lisa, Cox Support Forums Moderator
kempsonfamily's avatar
kempsonfamily
New Contributor II
5 years ago

There is a problem with MoCA connections.  Any device connected to the MoCA network does not even appear on the available device list for port forwarding.  They are listed as connected devices on the gateway, but don;t appear under advanced settings, port forwarding, add port forward.