Forum Discussion

samerah's avatar
samerah
New Contributor
22 days ago

Starting service

So I decided to sign up once again with cox just to be let down again due to the line outside. A new line needs to be installed all the way at the end of the alley way which would be about 6 houses down. The techs keep rescheduling promising me that someone will come but I need to reschedule. Now I work from home and my kids have online classes every Wednesday and more likely need summer school. How can I get someone to install the cable line already.

1 Reply

  • RaquelD's avatar
    RaquelD
    Moderator
    22 days ago

    Hello. I'm sorry to hear you're having difficulty getting service installed. We'd be happy to investigate this further. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? You can also reach us on Twitter/X at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.