Cox Not Connecting to Google Home Mini
Anyone have any solutions for smart devices (i.e Google Home Mini) not connecting to Cox? It keeps happening and Cox Support has not been able to fix it. They did however, offer a premium Customer ...
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Yes, have tried factory resetting numerous times - still not working, Cox said I can pay $10 per month for upgraded Customer Support and they could fix it. So I assume that means Cox knows how to remedy the situation, but wants money to implement the remediation. Funny how the problem did not start until Cox asked me to reset to get "faster speed". Now to get my devices back to where they were previously I have to pay extra for Customer Support.
So I assume that means Cox knows how to remedy the situation, but wants money to implement the remediation.
Correct. Phone reps are mostly...not all...sales and not techs. Your first engagement with Cox will be to sell...not fix. Again, not always.
