Constant T3 and T4 Timeout errors
Hello,
I am getting constant T3 and T4 timeout errors. My modem has been on two different cable outlets in my home and still having the same issue. Also, a tech came and replaced the cable from the street to the house. There are no unnecessary splitters that we are aware of inside the house. Only two functional cable outlets.
Tech support always resets my modem which fixes the issue, for a short time, but never fully resolves the issue, and I have to reset the modem again in 1 - 2 days. I'm tired of the runaround and would like a long term fix. Do I need to rewire all of my cable connections?
| Thu Jun 18 23:50:51 2020 | Critical (3) | No Ranging Response received - T3 time-out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Thu Jun 18 23:51:09 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Thu Jun 18 23:54:36 2020 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Thu Jun 18 23:56:38 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Fri Jun 19 00:02:03 2020 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Fri Jun 19 00:03:11 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Fri Jun 19 00:22:37 2020 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Fri Jun 19 00:22:44 2020 | Critical (3) | No Ranging Response received - T3 time-out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.0;CM-VER=3.0; |
| Fri Jun 19 00:23:16 2020 | Critical (3) | DHCP FAILED - Request sent, No response;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.0;CM-VER=3.0; |
| Fri Jun 19 00:30:07 2020 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Fri Jun 19 00:31:24 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Fri Jun 19 00:49:02 2020 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Fri Jun 19 00:50:42 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Fri Jun 19 02:55:44 2020 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Fri Jun 19 02:56:10 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Fri Jun 19 03:39:40 2020 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Fri Jun 19 03:42:45 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Fri Jun 19 04:15:35 2020 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Fri Jun 19 04:18:25 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Fri Jun 19 05:37:36 2020 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Fri Jun 19 05:38:55 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Fri Jun 19 09:11:34 2020 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Fri Jun 19 23:52:04 2020 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Sat Jun 20 01:54:02 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Sun Jun 21 04:38:20 2020 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Sun Jun 21 17:56:48 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Sun Jun 21 20:09:01 2020 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Sun Jun 21 20:11:09 2020 | Critical (3) | Resetting the cable modem due to docsDevResetNow |
| Time Not Established | Notice (6) | Honoring MDD; IP provisioning mode = IPv4 |
| Sun Jun 21 20:11:51 2020 | Warning (5) | DHCP WARNING - Non-critical field invalid in response ;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Sun Jun 21 20:11:52 2020 | Notice (6) | TLV-11 - unrecognized OID;CM-MAC=00:40:36:5e:88:0e;CMTS-MAC=00:59:dc:79:8c:ee;CM-QOS=1.1;CM-VER=3.0; |
| Sun Jun 21 20:12:09 2020 | Warning (5) | Unicast DSID PSN startup error |
