Cannot send email when travelling
When on my Delta FLight today - I could receive cox email, but not send
When I checked into my hotel - Mariott, I can receive but not send - either from my Iphone, Ipad or laptop.
I can send emai...
Forum Discussion
Did you get a resolution? I am having the same issue. I am wireless, connected through a Cox provided router. I receive emails fine, can send randomly. It comes and go without any change on my end. But this randomness is certainly happening more frequently. I decided to try live chat to resolve today, failed miserably. After 30 minutes of authenticating my account they had me send a webmail to myself and surprise it worked. Not the problem I started with, however. When I repeated the issue and after receiving random copy and pasted info about third party emails and other non related topics we finally got closer to the issue regarding the outgoing server set up to only then be told after an hour that i needed to purchase for $10/month an additional tech support service plan. This is so disappointing and frustrating, not to mention a waste of an hour. After being a COX customer with several service lines for many years, this is the last straw. It has motivated me to move completely off COX.
No, I never did get it resolved. I am looking for their service address so I can send a certified letter to their CEO to educate them on how stupid a move this has been. I don't care about webmail, or IMAP. They support POP, only they don't.
- Have you check our newest POP/POP3 server settings. I have included a link that can help. You may also want to make sure your password is correct in the incoming and outgoing server settings. www.cox.com/.../cox-email-server-settings.html -Crystal Cox Support Forum Moderator
