Forum Discussion

xyxingtf791's avatar
xyxingtf791
New Contributor
2 years ago

Any higher level contact method? Cox online chat is rude and not willing to help at all.

Issues with the promotion and the online chat is rude and not willing to help at all. Anybody knows the contact method for higher level?

  • Hello. I'm sorry you had such a bad experience. We'd love to help. Please reach out to us at cox.help@cox.net for assistance. 

    • xyxingtf791's avatar
      xyxingtf791
      New Contributor

      Address not found

      Your message wasn't delivered to cox.help@cox.net because the address couldn't be found, or is unable to receive mail.
      • Darkatt's avatar
        Darkatt
        Honored Contributor

        They typed the address incorrectly, it's .COM, not .NET.