Any higher level contact method? Cox online chat is rude and not willing to help at all.
Issues with the promotion and the online chat is rude and not willing to help at all. Anybody knows the contact method for higher level?
Forum Discussion
Hello. I'm sorry you had such a bad experience. We'd love to help. Please reach out to us at cox.help@cox.net for assistance.
Address not found
Your message wasn't delivered to cox.help@cox.net because the address couldn't be found, or is unable to receive mail. Hi xyxingtf791,
I am so very sorry to learn of your experience. It looks like you were given the wrong email address. Please send your email to Cox.Help@cox.com. We would be glad to help and look forward to working with you.
Cox Forum Moderator
They typed the address incorrectly, it's .COM, not .NET.
