Recent Discussions
Horrible costumer service
My internet has been out since Monday Oct 28th. I had a tech come out Tuesday Oct 29th at 10:30am indicated it was a wiring issue (damaged by squirrels on the pole). That tech a truck would be by that same day to resolve the issue. No sightings of Cox repairs. I have had numerous calls to Cox since then to only been told "there is an area outage" and no estimated time of service to be reestablish. Only to call again today and somebody discovered the ticket for the wiring to be told yet again maybe in the next 24-48 hours...that's just their guess Meanwhile I work from home and can't earn my income without internet. COX offered a mere $7 credit and a blanket "I'm so sorry" . Tentative disconnected order in a month while I shop for a new provider. Clearly Cox doesn't care about my 20 years as a customer.
Wi-Fi not working
I just paid $260 on my bill for last month due to an installation fee. Now my WiFi isn’t working at all, constantly connecting and disconnecting from everything. Nothing will stay connected but it says my WiFi strength is fine. This is ridiculous considering the amount I just paid in my bill.
MAC Address Filtering
Hi, I am having trouble connecting my wireless HP printer to my wifi. I enter the proper SSID and pass, and it fails to connect. the printers report says that MAC address filtering may be on, and if it is, I need to add the printers MAC address in order for it to connect. Any advice? Cox Assist has been less than helpful in 3 separate calls.
The Paramount+ with Showtime scam
so get a notice via Cox - using Cox wireless cable box and TV. Old fashioned.. remote, TV.... great deal it says, get Paramount+ with Showtime for $5/mo for a year! Great. I sign up. Guess what - no access to Paramount+ via OnDemand. It takes you to Paramount+ and it asks for your Paramount+ login, or to sign up for an account at Paramount+ pricing. Cox tech support says sign in with Cox credentials. No go. And cox is not a Paramount+ recognized partner. So what gives Cox?
I'm a Very Disappointed Cox customer
I'm a Very Disappointed Cox internet customer It takes for me to keep restarting my cellphone in order to get Internet, I also have to use T-Mobile's data otherwise I will not have Internet, also my Tv, is giving me messages: Wi-Fi is Not Connected This device is not currently connected to a WiFi network???? Very disappointed and unhappy customerSlow upload speed when using OBS for twitch
I pay for the 2 gig service from cox which is advertising as 2 mbps download and 40 Mbps upload. Download is great but my upload is literally a 16th of what advertised and its not stable, i unplugged my modem (PW8) turned off every device that is hooked up to my Wi-Fi turned off my pc and let it sit for 5 mins, plugged everything back in, after the router had started back up, Plugged in both my console and PC via ethernet connection. and still getting only 3 mbps upload, ill repeat my download is fine but my upload needs to be looked at, i don't expect it to run at 40 mbps but i know it could do 30. attached to this post is screenshots from twitch's bandwidth test in all they're allotted servers for obs to connect to, it shows the bandwidth, RTT, and quality of the upload to the servers, anything below 90 is not sustainable. i was under the impression that ethernet connection is taking priority over Wi-Fi connection. if further contact is needed other then this forum please email titanXXXX4@gmail.com. obs is the program used for streaming on twitch, as that is my second job. *Edited by Moderator to remove email address.
