Cox modem fried by coax?
On modem #3 in the past 3 months... First modem displayed no lights. No internet. Tried the usual troubleshooting, turning it off and on, etc. Replaced modem, did not fix problem. No lights coming on, no internet. Tech came out and replaced the modem again, but this time plugged into a different coax outlet inside. Was out there several hours and now it works. A few weeks later, here we are with the same issue, no lights displayed on the modem. The power supply is a steady 12VDC, plugged into a surge protector. The circuit is not overloaded. I found there is AC voltage coming from the coax outlet inside, about 40-70VAC. I went outside to check the ground on the coax, indeed the ground is working. I'm assuming there is voltage leaking into the coax from the shielding being damaged, and it being next to house electrical underground. Help.
tuning adapter and new cable drop being run
So my living room tuning adapter didn't want to connect to my TiVo. We tried four tuning adapters then the Cox rep made a temporary drop from the outside tap into my living room and it immediately connected. They want to run a brand new line to my living room, which is quite a project. He mentioned to the person making the appointment it's not a normal 6 point drop and it's a 24 point drop. No clue what all that stuff means. Anyway should I let COX run the line or hire someone that might do a better job? I don't want lots of wires running all over my house. It needs run from the main box on the left side of my house all the way to the right side of my house. It's a two story so no attic access. I just don't want a crappy job. Your thoughts? Don
