Cox On Demand is down for all Tivo Users Nation wide
My self and many others on Tivo Community Dot come are reporting everyone is getting V205 errors when accessing Cox on Demand. This is happening at ALL Cox Systems Nation Wide. It is like the On Demand Servers are down. This has been going on for a week now. It is not possible watch Cox on Demand. Could someone at Cox please check the Cox ON Demand servers for Tivo, they are a separate feed. Also please work with Tivo to get this fixed. Hitting Watch now several times does not work, that used to be the work around, almost like the server connection was slow or not in queue yet or was powering one. Now nothing works. Us Tivo users do Pay for the Advanced TV package to get the On Demand Service (it is advertised on the Office Cox Tivo Bolt Web Page and in the Advanced TV service package) More Info/BackGround 1. We have the Cox On Demand App or Landing as Cox likes to call it. 2. We all have the proper flags set on our cable cards, this is confirmed, plus if we did not the App would not show on our menus. 3. It looks like it trying to load the video but then it gives the error. This happens on all Movies and TV shows. 4. On Demand is advertised on the Office Cox web site, here is the URL, yet it has been down or broken a lot since its release, almost like no one cares about the Thousands of Cox Tivo customers. A search on the Tivo Community web site shows mass amounts of issues. here is the URL were Cox advertises COX ON DEMAND with the TIVO https://www.cox.com/residential/special-offers/tivo-bolt.html Personal Comment on the issue: it is almost to the point where we should get a discount on our bill for the lost service if it can not be fixed soon. Please help33KViews0likes71Comments
Need CableCard help with Tivo Roamio!
Had a disappointing technical service situation yesterday. I probably should have done more homework before calling Tech Support (as strange as that sounds). I have had a Tivo Premiere with CableCard for 18+ months with no issues. Purchased a new Tivo Roamio Plus and swapped the CableCard into it. Had a couple small issues that were easily solved in talking to both Tivo and Cox tech support. That's where the positive experience stops. I can no longer receive my two Premium Packages (HBO and Showtime). I called Cox Tech Support I do not believe there is anything Tivo can do or I could do to my Tivo to get them to work. The tech support elevated me to another tech -- and by the end of the 15 min call he gave me the option of a same day tech support at my home. Took advantage of that ..... Tech arrived and called up tech support himself and they pinged my tuning adapter several times, recycling it as well and the Tivo once. He said he could change the cableCard but recently had same trouble with another customer who has a Roamio and nothing would fix it. So he left - telling me to call Tivo back as it was likely their problem. Reading online it is now very clear to me that the CableCard I have is not fully compatible with this 6 tuner Tivo DVR. Now that Cox itself is using 6 tuner DVRs one would think they would have new CableCards and know to use them. I have a Motorola card Part # 514517-012-00 several lengthy threads on Tivo forums and other sites point to this problem It would be safe to say that: - MCBPOD1 + 2 (pre-17) cards work for all channels except those that are copy protected (hbo, cinemax, 131) - MCBPOD3 (17) cards will work. Now, I have missed Homeland this week, (the ONLY reason I pay for Showtime) and will next week as I am traveling starting tomorrow. Will not be able to fix this -- IF Cox can provide the new cards -- for two weeks. VERY frustrated.14KViews0likes5Comments
Minibox Effectively Precludes Recording by Customer-Owned DVR
When Cox went all-digital, I lost the ability to record the shows I want to watch on my own device. Three years ago, my monolithic "cable-ready" JVC CRT television died. I replaced it with a $1000 Panasonic Viera TC-L47E50 Smart TV which enabled me to watch true HD. I also upgraded from recording shows on my trusty Thomson ProScan PSVR70 VCR to a $350 Magnavox MDR537H DVR/DVD player with both analog and digital tuners and 500-GB hard disk so that I could record the HD shows in HD resolution. I never needed a set-top box, simply plugging the coax cable into my TV and recording device. All worked just fine: I was able to record the shows I wanted to watch, and watch them when I wanted to, at an amortized cost of $10/month (and falling). That is, I was able to do so until Cox went digital. With the unwelcome appearance of the so-called Minibox, I've lost that capability. Now, as others with the same equipment have posted to the Cox forums, it is impossible to schedule the Minibox-connected (via coax cable) DVR to record shows due to the Minibox's incompatibility with the DVR. The Minibox simply cannot switch channels in accordance with the scheduling function of the DVR. And as others, and Cox, have posted, it can only record the last channel to which the Minibox was set. The resulting quality for playback is terrible. This "workaround' simply is not a practical, valid solution. It is wholly, totally and completely unacceptable. As another customer posted, this situation constitutes breach of contract since I signed a 2-year agreement with Cox stating that I would pay a rate and they would provide me with TV -- the same TV I'd been receiving, in its (then) current form, with its current capabilities. But beyond this breaking their promise of service, "what is the remedy?" -- as same customer demanded -- since digital with encryption is a done deal. If I'd known that this was what was in store for me in the near future, I never would have signed a long-term agreement with Cox. So I've learned my lesson here. With its myopic digital implementation (really: did anyone at Cox, when planning its digital rollout, consider customers who record using their own devices? I was surprised to find from postings to Cox forums that many customers were still recording shows with tape-based VHS VCRs! These customers are similarly out of luck), Cox has effectively stripped me and other customers of our own capacity to record and play back programs we want to watch. Further, by forcing use of the Minibox, I cannot use all the wonderful features built into the $1000 Panasonic Viera SmartTV since the TV's native functionality is only accessible via the TV's remote, not the MInibox's remote. The reason I use a cable TV company is because I have no other cheaper alternative. Because of my neighborhood's topography, I cannot receive over-the-air high definition (OTA HD) transmissions of local or broadcast channels which carry the shows I want to record and watch. The only other non-satellite provider in my area is Verizon, but they definitely don't support customer-owned DVRs. I haven't investigated satellite-based options yet, but maybe I'll have to. Okay, Cox: I need to be able to record the shows I want to watch in an unattended automated manner for playback. So what are my solutions, Cox? I'm sure I can rent a DVR from you -- so how much more is that going to cost me? What are the other alternatives? Can I purchase a DVR from a vendor like cableboxandmodem.com and use a cablecard? How much is the cablecard rental? Would this latter approach enable me to ditch the minibox? There was a time -- during my life, even -- when one could purchase a decent color TV for $150, plug in the power cable, throw up the antennae, and you got TV! A VCR could be had for another $100, and you didn't need a PhD in electrical engineering to connect it to the TV to record and playback your favorite programs whenever you wanted. After the initial layout, the price was what a kWhr of electricity cost for as long as you watched the TV. Forcing people to pay for what was free is a recipe for alienating, and losing, customers.13KViews0likes19Comments
Tivo and Cable Cards
Does anyone know anyone at cox who actually has an IDea about Cable Cards and Tivo ? I had an Install last thursday and after 3 hrs at my house the tech gave up, so i called Cable support who after some trouble shooting told me the Card is bad, so i went to my Local Cox Store to get a new card, to be safe i got 3 cards. Tried with Remote tech all 3. Still no Luck. Friday a new tech comes trys the cards again and some new ones no luck. He opens ticket with tier 3 and that's where i am stuck. Its now 4 days later and all i get is lip service on when and if it will be resolved. Paying for a service i cant use and know one knows whats going on. If the problem is that cards are still associated with other systems, one would think that COX would make sure that any card returned to inventory is clean and working12KViews0likes25Comments
HDHomerun Prime missing channels
I moved from Florida and used HDhomerun prime successfully for a few years and due to work moved to Arizona. I had a tech out to install the cable card due to the home installation not receiving a signal. He got it up and running, but I'm still missing a lot of channels that I'm supposed to get. Both the signal strength and signal quality are at 100%. Any ideas? Thank you, Dave10KViews0likes12CommentsProblem with the signal on this channel. Trying again. (V53)
I am unable to receive channels in my Movie package. I get the base channels like HBO, Cinemax, ShowTime, The Movie Channel. But the others quit working. It has been a couple of days. HBO2, ShowTime Extra, ActionMax and all the Pacific versions of these channels. Very frustrating.8.8KViews0likes7CommentsUnable to connect new TV to cable
Bought a new Samsung TV and I couldn't connec to Cox. The TV's setup provided the cable boxes it could connect to and my cable box was not included. It is a Motorola DCH 3200. I've tried several times to explain this to Cox Support without any help. Cox keeps referring me to the Support Page, "Connecting a Cox Cabel Receiver to Your Television". Thought I'd try and see anyone has had this problem.7.4KViews0likes4CommentsTiVo Roamio
I just set up Cox with their cable card and a new TiVo Roamio. I don't get all of the channels my plan calls for. Is this because many of Cox channels are broadcast in analog? Can this be fixed or do I send back the TiVo as I'm still in the 30 day return period. Then I would need to get Cox's cable box installed. Thanks for any suggestions.5.5KViews0likes9Comments
