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Why do my DVR programs start early and end early. I cannot continually alter programs I DVR to end at a later time (i.e. 3 minutes late) due to overlapping schedules. Many programs I DVR cut off before the end of the show, leaving me hanging. This is very frustrating. It is obvious that the inner clock on the DVR is not in sync with the regularly scheduled programs. I've seen other dialogues in the past regarding this issue with no solutions given. I appears that there is a defect with the DVR's with the time setting, which is not accurate. Please advise.
Here's an example of another customer with the same issue:
The time on the DVR is about 1 min ahead of the time on the program guide. That makes my recordings end 1 min earlier. The workaround is set EVERY recording to stop 1 minute later. This is not an ideal solution. Anyone know of a way to sync the Contour DVR time with the program guide? Cox support has been unable to provide anything other than reset the DVR, which I've done.
Have you tried a full reboot by unplugging the power from the box for 2-3 minuets then plugging the power back in? This is a little different then the reset done by the website or box UI. It seems to work for this person but YMMV.
I wish that had worked. After using your suggestion, I watched the end of a program being DVR'd on live TV. The program ended at 659 pm (time display on TV). I checked the actual DVR'd program, and it cut off before the end of the program. This proves that the internal DVR time set does not match the time display when using the info button. Thanks anyway.