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Back in August I complained about Cox changing the CCI flag to 'copy protect' (DRM) without any prior notice. This broke my non-Tivo, non-Cox-supplied box that was working *fine* with a Cox-supplied cable card before this change. To date I have not received an acceptable explanation, and I still can only watch local channels on my personal equipment + Cox-supplied cable card - no national cable channels, sports, news, etc.
I have a different question - since the Cox can change the PPV flag for subscribers who buy a watch-once special event, why can't the CCI flag be reverted back to 'copy freely' for those of us who have been long time subscribers (since 2002) and use a Cox-supplied cable card with our own equipment?
CrystalS - I'll follow up with the email but frankly the only solution I'm wanting is for the CCI flag to revert back to copy-freely since I'm already a paying customer with a cable card. Other than this issue I've little to no need for tech support with TV service.