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On client boxes I can see the scheduled recordings, record a show that will record and is watchable on the host but none of the clients display any recordings.
What would be the reason causing the clients not to show any recording but allows them to schedule and record shows that do show up on the main DVR?
One of my clients needs to be exchanged due to it failing to download the software image which was done when a tech hhas disconnected my cable and phone line due to ingress without any notification or notes left in my account so customer service knew. That was all resolved but this mysterious issue happened after replacing a line from the wall to a client box that was the cause of the ingress. I can’t see the absence of ome client causing this.
I looked at the hook up in the house that was modified and the one odd thing I see is the cable line-in to the house is split with one side going to an amp that goes to another amp which is connected to each room. The other side of the split from the main line in goes directly to the DVR.
The tech is off for the next couple days and I don’t want to bother him and have already called customer service and they were just going to send someone else out in another week so I’ll plan to contact the tech that fixed it but I was hoping to perhaps get some feedback here while I wait. It’s odd that the clients are obviously talking to the host dvr to list the scheduled recordings and start recording from client boxes that show on the host, but the clients no longer show any recordings like they used too
thank you for your time and advice in advance.
Thank you for your reply Tiffany!Unfortunately after trying to do as suggested it did not solve my issue. I did however find the fix after looking over how the cable line into the house and to the amplifier, splitter and 4 out to the room drops.The DVR appeared to be having a Client / Host communication issue and I solved it by putting the 2 out split after the 4 out drop.
It had been hooked up with the cable line in split to the host DVR and then to the first amp and second 4 out box. The DVR obviously had issues communicating thru the amplifiers to the client boxes. After moving them pretty much together and not having anything between them everything is working like a champ!Thanks again for your help!
The amp is probably not MoCA complaint. See link below for suggestion on what to get that is compatible.