HBO Max Problem

I have an HBO subscription, can sign onto HBO Max through my phone and computer.  I'm also apparently able to sign into HBO Max through Contour, able to browse normally but when I try to play ANY title, it gives me a "title not available" error and eventually crashes me out of the program.  

This is unacceptable, as I'm paying to be able to access HBO Max.  What needs to be done to remedy this?

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