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I’m unable to record games on the center ice channels. I can watch the games, but recording just fails (no error just the red cancel circle after I finish selecting recording options and hit record). It doesn’t show up in my scheduled recordings as cancelled either. On the Cox chat I was told this was a provider change. Is this correct? Can no one record nhl games anymore on those channels? I’ve been a center ice subscriber for years, but I am not able to watch games real time. This change would be huge for me and seems ridiculous to have no warning. I see nothing online about this.
Yes. To be clear I’ve recorded games without issues for years. I have my favorite team (capitals) set to record automatically, but the dvr will not record any games on the center ice channels. This is just a recent problem ( this season).
for example, tonight’s game against Buffalo will not record, despite free preview of center ice channels. I see no way to trigger record through the sports app. My scheduled recordings show the game on Sunday set to record (national coverage). If I manually try to record the game on 671 for tonight, I can select record, just this game, confirm, and it just shows the red circle with slash through it saying it will not record. Saved/scheduled recordings shows no indication of it.
when I was talking to the technical support person via chat last night and they said the provider no longer allows recording of the games, I had a hard time believing that, but I didn’t know how else to challenge that statement. I asked for any documentation about it as it seemed like it would be a huge problem for many people, but he said there was nothing published. I’m assuming this issue is somehow specific to me rather than being a systemic problem
id appreciate suggestions as to next step. Do I just try and contact technical support and hopefully get a different answer?
Still not functioning today. Hopefully the ticket is still open