Yes. To be clear I’ve recorded games without issues for years. I have my favorite team (capitals) set to record automatically, but the dvr will not record any games on the center ice channels. This is just a recent problem ( this season).
for example, tonight’s game against Buffalo will not record, despite free preview of center ice channels. I see no way to trigger record through the sports app. My scheduled recordings show the game on Sunday set to record (national coverage). If I manually try to record the game on 671 for tonight, I can select record, just this game, confirm, and it just shows the red circle with slash through it saying it will not record. Saved/scheduled recordings shows no indication of it.
when I was talking to the technical support person via chat last night and they said the provider no longer allows recording of the games, I had a hard time believing that, but I didn’t know how else to challenge that statement. I asked for any documentation about it as it seemed like it would be a huge problem for many people, but he said there was nothing published. I’m assuming this issue is somehow specific to me rather than being a systemic problem
id appreciate suggestions as to next step. Do I just try and contact technical support and hopefully get a different answer?
